Privacy policy
Soul of the Wolf, d/b/a St. Augustine Wild Reserve respects and is committed to protecting your privacy. This Privacy Statement describes the privacy practices of ST. AUGUSTINE WILD RESERVE and the veterinary Reserve owned, operated, or managed by us located in the United States.
This Privacy Statement provides you with information about how we collect, use, and share information we collect about our customers and visitors to our Reserve, websites, and users of our mobile applications (if any) (“Sites”), including your personal information, which is any information or combination of information that could reasonably be used to identify you. This Privacy Statement applies with respect to interactions with our customers and visitors, including:
· visitors to the reserve;
· visitors to any of our Sites that link to this Privacy Statement;
· phone, email and text communications with us;
· social media interactions on our Sites and other third-party websites like Facebook, YouTube, Pinterest, Instagram, Twitter, etc.; and
· through or with third-parties who provide goods or services on our behalf.
This Privacy Statement does not apply to any Site that does not display or include a link or other reference to this Privacy Statement or that has its own privacy notice.
We encourage you to read this Privacy Statement carefully to understand our policies and practices regarding your information and how we will treat it. By visiting our Reserve, purchasing our products or services, and/or visiting or using our Sites, you consent to the data and information collection and use practices described in this Privacy Statement.
This Privacy Statement may change from time to time. By visiting our Reserve, purchasing our goods or services, or continuing to visit or use our Sites after we make changes is deemed to be acceptance of those changes, so please check this Privacy Statement periodically for updates. We will notify you of material changes to this Privacy Statement by posting a notice on our home page for a reasonable period of time and changing the “Last Updated” date of this Statement.
COLLECTION OF INFORMATION
Information We May Collect
We may collect various types of personal information about you, your purchase and use of our products and services, your use of our websites applications and their content.
Personal data – meaning information that could reasonably be used to identify you – that we collect may include:
· Identifying contact information, such as your name, home or work address, telephone number, email address, and other digital contact information.
· Demographic information, such as your ZIP code, age, gender, preferences, interests, and tastes.
· Internet or other similar network activity and information about your visit to our Sites, including access times, websites and apps you visit before and after you visit our Sites, information about interactions with any advertisement that may be included in our Sites, geo-location data, and information about your computer hardware and software, such as your IP address, browser type, and domain names.
· Information about your transactions with us, including for example your purchase history, and billing and shipping information, and other information about your use of our products or services.
· User names and other login credentials.
· Payment information, including information from your credit or debit card, PayPal, or other payment options.
· Online content you post or submit to us such as comments and photos through blogs, message boards, or social networking. opportunities or other interactive forums.
How We Collect Information
We may collect data and information about you from a variety of sources and in a variety of ways, including:
· Directly from you, for example:
· when you purchase goods or services at our Reserve,
· when you purchase goods online through our ST. AUGUSTINE WILD RESERVE store in person or online,
· if you upload a photo, submit information, or post other content through one of the Sites, or via social media interactions on third party websites like Facebook, Instagram or Twitter.
· by using tracking tools like cookies and web beacons,
· From other sources, for example, third-party business partners who provide you with goods or services on our behalf, friends or relatives who may have purchased goods or services on your behalf from us, or third-parties who provide and/or sell information about you to us.
USE OF YOUR INFORMATION
Our Use of Your Information
Your personal information may be used by us, and our affiliated companies, for various purposes, including:
· To fulfill your requests for, and enable your use of, our products and services, use of our Sites, including management of features.
· To communicate with you in connection with products or services you have purchased or requested, to respond to your questions or comments, and to provide you with updates, surveys, and news.
· To provide you with personalized content and information, according to past purchases, activities, demographic information, your interests and preferences, and other information.
· To send you brochures, coupons, offers, and other information on our products or services, or the products or services of third parties.
· To enter you in contests, to notify you of results, and to register you for certain features, products, and services.
· To operate, maintain and improve the quality of our products, services, or the Sites.
· To enforce our terms and conditions.
· To manage our business.
· To process payment for any purchases, subscriptions or sales made on our Sites and to protect against or identify possible fraudulent transactions.
· For other legitimate business purposes, including legal compliance and scientific research.
How We May Share Your Information
We may share information we collect from you in the following ways:
· With our subsidiaries, affiliates, business partners, vendors, or agents. For example, we may share your information with third party service providers that we engage for various purposes, including, without limitation, processing, analyzing and/or storing data, printing and mailing services, email and texting services, billing and collections, customer support and delivery of products. To the extent applicable, we require these entities to comply with this Privacy Statement and appropriate confidentiality and security measures.
· In an aggregated, or anonymized form with our customers and partners, including potential affiliate partners in academia and industry, as well as for other commercial relationships or other purposes.
· When we have a good faith belief that (i) access, use, preservation, or disclosure, of such information is reasonably necessary to satisfy any applicable law, regulation, legal process, such as a court order or subpoena, or a request by law enforcement or governmental authorities, (ii) such action is appropriate to enforce our Terms of Service for the Sites, including any investigation of potential violations thereof, (iii) such action is necessary to detect, prevent, or otherwise address fraud, security or technical issues associated with the Sites or our services, or (iv) such action is appropriate to protect the rights, property or safety of our Company, our employees, users of the Sites, or others.
· If we or any of our affiliates become involved in a merger, acquisition, or other transaction, involving the sale of some or all of our assets, we may disclose your information to third parties in connection with the evaluation, financing, and/or consummation of the transaction, and your information could be included in the assets transferred as part of the transaction.
· To fulfill the purpose for which you provided the information.
· For any other purpose disclosed by us when you provide the information.
· At your direction or request or with your consent.
We do not sell your personal information to third parties. We may sell anonymized data to third parties, and we may share anonymized or non-personally identifying information we collect under any of the above circumstances, and also to develop and deliver targeted advertising on our Sites.
Intended for users over 13 years of age
The privacy of children is very important to us. Although the Sites are intended for use by persons at least 13 years of age, we cannot prohibit minors from visiting the Sites and must rely on parents and guardians (at least 18 years of age at time of use) to decide which materials are appropriate for children under 13.
We will not knowingly collect or store personal information from children under the age of 13.
SECURITY OF YOUR PERSONAL INFORMATION
We have implemented administrative, physical and technical safeguards designed to protect your personal information. No security measures can be 100% secure, however, and so we recommend that you take additional measures to protect yourself and your information, including by installing up to date anti-virus software, closing browsers after use, keeping confidential your log-in credentials and passwords, and making sure that you regularly update software and apps you have downloaded to ensure you have enabled the latest security features on your devices
WHERE WE STORE INFORMATION
Personal information we may collect may be stored and processed in the United States or any other country where we or our affiliates, subsidiaries or service providers maintain facilities. The personal information may be stored outside your country and in a country that does not have the same privacy laws as your country.
VISITING OUR SITES FROM OUTSIDE THE UNITED STATES
This Privacy Statement is intended to cover collection of information on or via our website from residents of the United States. If you are visiting our website from outside the United States, please be aware that the data protection and other laws of the United States may differ from your country. Please be assured that we seek to take reasonable steps to ensure that your privacy is protected. By using our services, you understand that your information may be transferred to our facilities in the United States or other countries, or shared with third parties in other countries.
USE OF COOKIES
As you interact with our Sites, we may use automatic data collection technologies to collect certain information about your equipment, browsing actions and patterns, including:
· Details of your visits to each Site, including traffic data, geo-location data, logs and other communication data, and the resources that you access and use on the Site.
· Information about your computer and internet connection, including your IP address, operating system, and browser type.
We may use cookies and similar technology to:
· automatically collect information to support certain functions at our Sites to understand our visitors, for example by estimating our audience size and usage patterns,
· recognize you when you return to our Sites, in order to make the visit easier for you,
· offer tailored content, including ads or promotions on our Sites, or on non-affiliated third-party websites and mobile applications, sometimes using information collected through technology at one of our affiliates’ websites and sometimes through third-party networks.
Service providers or publishers may display ads for our products or services at unaffiliated third-party websites or mobile applications based on your online activities. We support self-regulatory programs for this practice, called interest-based advertising or online behavioral advertising. Please note that third party websites, at which you might see our ads have their own privacy statements and use technologies which we do not control. We encourage you to read those policies carefully.
The information we collect automatically typically does not include personal information, but we may maintain it or associate it with personal information we collect in other ways or receive from third parties.
What are cookies?
“Cookies” are data files that are sent to your computer or device while you are viewing the Sites. These data files include information that allows us to remember important information that will make your use of the Site more efficient and useful to you.
How do we use cookies to personalize your experience at our Sites?
Cookie technology helps us deliver content tailored to a visitor’s interests, and allows us to make ordering products and services, and offering other functions at our Sites easier for our visitors and users.
To make your visits as easy as possible with the technology you use, we also automatically keep track of information like the type of browser (e.g., Internet Explorer, Safari, or Firefox) and operating system (e.g., Windows, Mac-OS X) you use, your IP address, domain name of your Internet service provider, websites visited before and after the Site or App, pages viewed and activities at our Sites, and advertisements seen or clicked on.
Do third parties use cookies on our site?
We may allow third parties to advertise on our Sites or automatically collect information from our Sites for purposes of advertising. These third parties may place cookies on your computer for these purposes. We do not control the cookies of third parties.
Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. There are also free programs you can download which would allow you to set your preferences and block the vast majority of third-party cookies across the Internet.
If you choose to decline cookies, you may not be able to fully experience all features of the Sites or other websites you visit.
What are web beacons and how do we use them?
Some of the pages of our Sites and our emails may contain electronic images called “web beacons” (sometimes known as one-pixel GIFs, clear GIFs, or pixel tags). Web beacons allow us to count visitors who have viewed our Sites, helping to indicate the popularity of the page content. In email messages, promotional materials, and newsletters, web beacons allow us to count how many subscribers have read them, and verifying the address provided, system, and server integrity. Web beacons allow us to develop statistical information about the activities and features that most interest our consumers for the purpose of providing more personalized content.
Last updated January 26, 2020